Online Trainings

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The Benefits of Online Courses

These interactive online trainings are individualized, and require attendees to show what they learn by peppering courses with quizzes that challenge their comprehension. In addition, training online is incredibly convenient. Courses are available from any computer linked to the Internet, and can be taken anytime 24/7. Many of the courses qualify for HRCI certification. Other advantages include:

  • Consistency – everyone trained is on the same page, with consistent quality
  • Easy Implementation – quickly deploy and train entire workforce
  • Self-Paced – learn at your own pace and allows you to leave the training, and pick it up again where you left off.

    When you purchase either of these trainings you also have access to CEA experts Monday - Friday 8am-5pm(PST) for questions about the trainings.

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Harassment Compliance Training (per person) includes:

  • AB1825 Sexual Harassment Prevention Training for Managers/Supervisors 2 hour (CA and CT)
  • OR
  • Sexual Harassment Prevention Training for Employees (30 - 60 minutes)
  • 90 days to complete course
  • Includes Certificate of Completion

Cost: $39 per person for CEA Members (remember to log in)
          $59 per person for Non Members

Harassment Compliance Plus (per person) includes:

  • AB1825 Sexual Harassment Prevention Training for Managers/Supervisors 2 hour (CA and CT)
  • Sexual Harassment Prevention Training for Employees (30 - 60 minutes)
  • PLUS 29 additional courses listed below 
  • 90 day license - take as many of the courses listed below as you like in 90 days
  • Includes Certificates of Completion

Cost: $99 per person for CEA members (remember to log in)
          $119 per person for Non Members

List of courses* included in Compliance Training PLUS

Description and duration of courses

Human Resources:

  • Introduction to effective workplace relationships
  • Introduction to workplace learning
  • Monitoring performance and professional development
  • Types of teams
  • Communicate in the workplace
  • Measuring and managing performance
  • Monitor and improve learning effectiveness
  • Rewards and recognition
  • Team roles and relationships
  • Facilitate and empower work teams
  • Facilitate and promote learning
  • Dealing with Conflict

Customer Service:

  • Quality Customer service skills
  • The quality customer service process
  • Interact with customers
  • Work effectively in a retail environment
  • Introduction to quality customer service
  • Introducing consulting and handling complaints

Communication Skills:

  • Verbal Communication
  • Communication targets
  • Consulting communication skills
  • Non-verbal communication
  • Basic Written Communication for the Workplace
  • Active Listening
  • How to be Assertive
  • Body Language
  • What’s Not Being Said
  • Expressing Yourself
  • Presenting With Confidence

HR Answers
On Site Assistance
Leadership Development