Private Event for Sacramento District Dental Society
Crucial & Fierce Conversations - this is a private webinar for SDDS members.
Workplace conflict haunts organizations every day—it leads to lost productivity, diminished morale and decreased performance. It has a negative effect on your organization’s bottom line through increased employee absenteeism, decreased job performance and poor customer service. This workshop will help employees master skills to successfully resolve conflict situations and avoid future ones.
- Recognize the negative impacts of conflict
- Recognize the responsibility to resolve conflicts when they occur
- Understand the causes of conflict
- Learn and practice a C.A.L.M. approach to conflict resolution
All refunds or rescheduling must be processed before the day of the event. If you need a refund on the day of the webinar, please email firstname.lastname@example.org with the extenuating circumstances.
CEA Members, you must log in to receive the Members Only price.