Webinar Training Series - Essential Skills for Emerging Leaders

Date: October 31, 2017
Time: 10:59 am - 12:30 pm

CEA has created this three-part training series to provide your managers, supervisors, and emerging leaders the skills they need to lead their teams to success.

Part 1 - October 31, 2017  “Effective Communication Skills for the Workplace”

Effective Communication plays a fundamental role in all facets of business. Powerful communications skills can be developed over the course of a career and help us to become more confident and credible in our interactions. Also, by developing these communication skills, this prevents us from considerable hardship in navigating organizational life, its stressors, and the unique demands inherent in working with others.

Business professionals must have rules and tools for communicating effectively. Successful leaders know that both internal communications within an organization, as well as the communication skills of their employees is important to long term success. They understand effective communication should be an ongoing focus in business.    

Part 2 – November 7, 2017  “Resolution Management – Crucial & Fierce Conversations”

Workplace conflict haunts organizations every day – it leads to lost productivity, diminished morale and decreased performance. And, it is very expensive - it will have a negative effect on your organization’s bottom line through increased employee absenteeism, decreased job performance and poor customer service. Most employees do not know they are responsible for resolving their own conflicts. This workshop will help employees’ master skills to successfully resolve conflict situations and avoid future ones. 

Part 3 – November 14, 2017  “Strategies for Managing and Retaining Your Best Employees”

One way we know that the economy is improving is that more companies are interested in how to retain their best employees. Employees are now deciding whether to stay or leave your business! Recent Gallup surveys on employee engagement show that up to 50% of the workforce plan on quitting in the next year. Successful organizations understand that employee retention is critical to their growth and quality of services. Learn key strategies that increase job satisfaction and employee engagement to retain your best!


This event is non refundable within 72 hours of the event date.

CEA Members, you must log in to receive the Members Only price.

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