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Attitudes in the Workplace: How to Deal With Difficult Attitudes
Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn't take much for a co-worker, manager, or customer to feel the negative effects from someone with a bad attitude.
The good news is there is now a process for dealing with these difficult people! Topics to be covered:
- Recognize and describe the characteristics of a bad attitude.
- Assess a challenging situation and determine an appropriate strategy.
- Utilize a 5-step process for dealing with difficult people.
- Regain your positive attitude about the other person or situation.
Manage conflict with confidence, resulting in a positive outcome.
Not sure this training works for you?
Thinking you may need a bit more or less?
Please complete our Training Requests form, and some one will contact you immediately. (you will need adobe Acrobat to open this form. Click here for a free download of Acrobat)
Want more training options and Resources? If onsite training courses don’t fit your schedule, today, CEA offers these other training options for greater flexibility in feeding your organization’s brain.
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